filters
state:
Show
city:
Show
product:
Show
bought my dr dabber black boost and when I got home I noticed a crack in the top below the bowl, emailed customer service and they have new one on the way to me already, it still works even tho its cracked and the design is great, good hits and never too hot, if you...
Read more
#1143429
Reply to reviews
I had my Boost 3 weeks and it literally died. No lights on at all ever. I contacted customer service who took a minute to comprehend no lights at all. We went through a few more steps. A day later I was emailed from them telling me they need to order a warranty part...
Read more
1.5
I liked
  • What i thought the product was supposed to do
#1095683
Reply to reviews
I have had nothing but great customer service from this company. I had an issue with one of my pens and it was resolved asap. A+++ I then wanted to make a purchase during one of their sales and did not have the funds at the moment. I reached out to them directly and...
Read more
5.0
I liked
  • Best customer service ever
I didn't like
  • Free shipping
#1020391
Reply to reviews
Have no fear! There is an easy and permanent fix...takes about 10 seconds. I too have been frustrated for a few weeks having the same charging issue. The previous poster is right, the center contact is not connecting to the heating chamber. The good things is, this is...
Read more
Anonymous
Anonymous

Dr. Dabber has awesome Customer Service. I bet if you call them they will help you out.

Anonymous
Anonymous

I have two useless Dr Dabbers. Mine were DOA. I shouldn't have to "repair" a brand new, unused product. Their "no questions asked" product returns is a joke. I ended up just ...

#992131
Reply to reviews
Just got my brand spanking new Aurora Vape Pen in the mail the other day. I figured like most electronics it's smart to charge it fully first before using... so I plugged in my handy charger... weird. The green light is solid.. and my pen isn't even in the charger...
Read more
#920508
Reply to reviews
Dr Dabber - Multiple Dr. Dabber AURA failures; $400 wasted while I am NOT
Dr Dabber - Multiple Dr. Dabber AURA failures; $400 wasted while I am NOT
For the record, I was a big Dr. Dabber fan. I owned their Ghost. I owned 2 Lights. No issues. I bought a Dr. Dabber Aura because of the magnetics. I liked it and ordered another so that I could have a spare. The one thing I did not like was that the first Aura came...
Read more
Anonymous
Michelle

All you have to do is use a toothpick, paperclip, or whatever to pull up (gently) the round center piece of the charger. During use the magnetic center piece can be depressed ...

Anonymous
jseden

have you tries twisting the battery/atomizer around to find where it actually makes contact? i have the same problems as you but fixed them by doing this

1.5
I liked
  • Fact that i am no longer a dr dabber customer
#844344
Reply to reviews

Dr Dabber - Joke of a company

Dr Dabber
#1114255
1.0
Details
Horrible customer service. Will never order again. I pay money for a product that I have to chase down from the post office. How ordering something that turns into errands for me is a joke.
Comment
Show
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Staff

Dr Dabber Vaporizer Review

Dr Dabber
#1034982
1.4
Details
I bought my first Dr Dabber 3 months ago and the center of the pen came out and now it doesn't work I am not happy with the warranty it says once you use it the warranty is not valid after use
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty

Dr Dabber Vaporizer Review

Dr Dabber
#1031347
4.0
Details
I bought the Dr.dabber aroua and when i first got it it worked great and it still does but evety dual quartz atomizer i have bought doesnt work or stops working shortly after i use it a couple times. So dont waste your time on dr dabber dual quartz atomizers.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dr Dabber Vaporizer Review

Dr Dabber
#1012135
1.3
Details
Bought Dr Dabber Aurora, stopped working within 2 weeks. So I emailed Dr Dabber directly. They have the least helpful customer service. First I am offered a replacement with proof of purchase then in a second email they ask me to tamper with the lithium battery using a screwdriver... Sounds safe right?! Completely wasted $100 .. NEVER BUY DR DABBER!!!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dr Dabber Vaporizer Review

Dr Dabber
#994670
2.4
Details
Like 3 days in it stops heating up, the battery is charged, ive used other batteries, swapped the coils annnnd all i get is 5 blinking lights. Ive seen that light blink at least 500 times within the past hour, and taken 0 dabs
Comment
Show
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website

Dr Dabber Vaporizer Review

Dr Dabber
#971611
1.0
Details
The charger works intermittently, sometimes red, sometimes green. After the first 3 hits the coils stop glowing. I have used many different vape pens over the last 2 years and I am terribly disappointed with the Aurora.
Comment
Show
Advertised vs Delivered
Product or Service Quality
Value for money

Aurora Review

Dr Dabber
#960914
2.0
Details
Same problem. Atomizers intermittently work then stopped after a week or so. Vapor wasnt being produced just bubbles. Totally bummed and dont want to spend another 25 on a replacement atomizer if the *** battery doesnt even connect. Charger is flaky as well. Why did i read all good reviews acroas the web then come here and we all have the same problems!?
Comment
Show
Price Affordability
Value for money

Dr Dabber Vaporizer Review

Dr Dabber
#944161
1.0
Details
Same here, Aurora worked good for literally a day or so, same non reliable charger, I buy solvent free top of the line extract and the quartz atomizers become gummed up and charred black. New atomizers do the same thing after a few short uses. Ridiculous customer service, won't be buying anything from DR. DABBER BR
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dr Dabber Vape Kit Review

Dr Dabber
#936300
1.0
Details
Bought a light, went through 3 coils in 1 month. They were all defective and just ceased working very quickly. Waste of time, waste of money, im pissed. Wont be buying another dr dabber product.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dr Dabber Vaporizer Review

Dr Dabber
#901941
1.6
Details
Same issues with two brand new Aura units. Charging problems, defective batteries. First 2 replacement batteries didn't charge either. Don't waste your money. Buy from Puffco, 1,000 times better!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dr Dabber Vape Kit Review

Dr Dabber
#895550
1.0
Details
Horrible product! Buy the bolt looks the same but the bolt is cheaper and much more durable
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website